What is JustSaySpots?

What is JustSaySpots?

JustSaySpots is an audio production company that combines over 40 voiceove artists' with usually same-day delivery of audio production and media.

  • TV
  • radio
  • on-hold messages
  • websites
  • industrial projects
  • POP advertising
  • imaging
  • audiobooks
  • and anything you can think of that utilizes the spoken word, and audio.

What are your hours of business?

What are your hours of business?

Open Monday thru Friday 7am to 6pm p.s.t.
Closed on all major holidays such as Christmas and New Years Day.

What do you charge?

What do you charge?

If you're ready to hire the best, call us or e-mail. We'll get pricing information to you right away!

Rates may depend on market size, whether it is an english or spanish commercial and or your talent selection.

Some things to note first:

  • 1. We do not charge extra for music and production sfx as may be required. 
  • 2. We do not charge different prices for the length of the ad.
  • 3. We do not charge different prices for the length of any script that needs to be written.
  • Copywriting is $20.00 for each script.

When does JustSaySpots send out invoices?

When does JustSaySpots send out invoices?

Simply log in to view your current invoice and pay your bill online or look for our invoice via email or regular mail depending on what you prefer.

 Billing is the normal 30 days. Interest charges may be added after the 30-day period has expired. If you have not seen any bill from us, contact us and we'll get one sent to you right away.

How and when do you send bills to us?

How and when do you send bills to us?

Invoices are completed at the end of each calendar month. You may pay your invoice online via PayPal, or by credit card. If you prefer invoices to be sent via e-mail or by regular mail, just inform us at billing@justsayspots.com

I want multiple takes on a spot, how will I be billed?

I want multiple takes on a spot, how will I be billed?

If the request is made for multiple takes, then we will do everything we can to get you what you require and only bill you for a single spot.

I gave you the wrong pronunciation for a word. Will I be rebilled.

I gave you the wrong pronunciation for a word. Will I be rebilled.

Afraid so. Since we don't waste any time once you script is submitted, we get it voiced and produced right away. Most of the time though our producers will catch words that we are not sure how to pronounce and we'll e-mail you back asking for further directions.

What kind of payment protocol do you accept?

What kind of payment protocol do you accept?

Payments made to JustSaySpots.com can be made by any of the following:

Paypal
2checkout (who is our authorized retailler of our digital goods and services)
Business check
Money Order

Where can I re-download an ad from your website?

Where can I re-download an ad from your website?

Your audiofiles are always located on your download page if you select 'view old orders'. We keep audiofiles in your portal for 90 days. After that period of time has passed, we archive your audiofiles on a backup server. Simply e-mail kiko@ustsayspots.com and he'll get your audiofile to you promptly for free.

Where can I find my completed spot?

Where can I find my completed spot?

You'll receive your audiofile returned to you via our website. From there, You will simply log in and click on the link to download it to your computer.

I don't like the ad... Can I have someone else voice it as a freebie?

I don't like the ad... Can I have someone else voice it as a freebie?

Sure.. If we did not follow your directions, we'll always make good on an ad to keep you satisfied. But if you chose the talent, then you'll will pay for a new spot if you change your mind and think another artist would sound better with your script.

Can I get a free test of my script from a voiceover artist?

Can I get a free test of my script from a voiceover artist?

Depends...Listen to the artist's demo... If you're really not sure, just ask, we may be able to produce a portion of your script to give you a better idea of how it will sound when completed.

Can we send you an audiofile so your talent understands the style of read we want? How do I accomplish that?

Can we send you an audiofile so your talent understands the style of read we want? How do I accomplish that?

With our website, you may attach up to five audiofiles or documents containing instructions that will be sent to the producer and talent to make sure we get your spot done the way you want it.

My client changed a word on a script you already produced. Will I have to pay again to get the revision produced?

My client changed a word on a script you already produced. Will I have to pay again to get the revision produced?

Yes. Since the voiceover artist needs to recut the ad, then we would have to bill for it. However, our engineers will try to edit if they can to help with length issues, or other things we can help with like editing a word or sentence out.

Oops, I just submited a script and made a boo-boo... How can I fix this before you produce it?

Oops, I just submited a script and made a boo-boo... How can I fix this before you produce it?

Stuff happens... If it's a simple revision, call or e-mail us, we'll do our best to switch out a word here or there, or to completely cancel the order IF our artist hasn't voiced it yet.

Due to our super-fast turnaround times, please double check the scripts and read it back to yourself so you can get the spot right the first time, and have it back quickly so you can make the sale.

Can I converse with your talent by phone?

Can I converse with your talent by phone?

Due to our talent only being available at various times of day or night, and especially due to the numerous locations of talent in other time-zones throughtout the world, speaking with the talent is not always possible. Please contact one of our audio engineer's and they will make sure any additional details that are required will get to the voiceover artist.

Who should I speak with about my project if I have any concerns?

Who should I speak with about my project if I have any concerns?

Us!
Our engineers are always here to help. Just call JustSaySpots.com during regular business hours and get in touh with one of our audio engineers.  E-mail is also always welcomed.

I don't like the talent on my spot, can another talent cut it for free?

I don't like the talent on my spot, can another talent cut it for free?

If you chose the talent originally, then yes you would have to pay for another spot with a different artist. Be sure and go to the talent page and check out their audio demos before making a selection as to who you want voicing your next project.

Or you can have our producers choose the voice that feels right for them.  Kiko for example has ben producing radio ads for more than twenty years, so he can at least advise you on what may sound best for your client.

I allowed JustSaySpots to choose the artist for me. Can we switch the artist for no extra fees if I don't like it?

I allowed JustSaySpots to choose the artist for me. Can we switch the artist for no extra fees if I don't like it?

Sorry, if you allowed our producers to pick the artist, that means we looked at your script and through years of experience, chose the person we thought would sound best for your project. If the artist made a mistake or did not follow your directions, then we will happily upload a free redo.

I've created a new account, what's next?

I've created a new account, what's next?

After creating a new account, our website will automatically e-mail you with your assigned password. The reason why we do this is to validate that you have an actual, working e-mail account.

Once you click on the html link within the confirm e-mail, you will be redirected to the website to log in. Use the credentials EXACTLY as they are e-mailed to you. The user name and password are case-sensitive. Once logged in, you may then change your password at any time.

How do I download my spot from the website?

How do I download my spot from the website?

1. After logging in, your own personal home page will have a download box on the upper right-hand corner of the page.
2. The download box will inform you whether you have any orders to download.
3. Click the link, then click on the title of the ad you wish to download.
4. A new page will appear, right click on the 'download' link and choose "save as" to save it to your hard-drive at a location of your choosing.

I created a new account, but have not seen the confirmation email

I created a new account, but have not seen the confirmation email

All emails that come from the justsayspots.com website, will be sent via the follwoing address: kiko@justsayspots.com.

Be sure to look in any junk e-mail folders you may have and allow that address to be considered 'safe'.

Examples of emails that do originate from JustSaySpots.com are:

1.When any order is sent, the website automatically e-mails you a copy for your records.
2.When any password changes or accounts are set up, JSS e-mails you for confirmation.
3.When any orders are complete, the website will notify you that an audiofile or script is ready to be downloaded.

Feel free to email kiko@justsayspots.com if you are having any issues with receiving email from justsayspots.com, or talk with your computer tech or someone who handles your email server accounts to allow email to reach you from justsayspots.com

I downloaded my spot but cannot find it, where is it?

I downloaded my spot but cannot find it, where is it?

The first time you download the spot, you'll need to right click "and save as" to download the spot in a location of your chooosing on your hard drive.

If you ever need to re-download the spot again, you'll find it under 'view old orders'.
Simply click on the title of the ad, then you can re-download the spot using the same guidelines as mentioned above.

How do I change my password?

How do I change my password?

After logging in using the website supplied-password, click on your name on the upper-left hand corner of the page.

Click 'edit', then simply type in your new password.